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TERMS & CONDITIONS

1. Scope
These Terms & Conditions apply to all services provided by Eric Schmidt – Flacko-Eric (“Provider”) to clients (“Client”), unless agreed otherwise in writing.

2. Booking & contract formation
A contract is formed when the Provider confirms the Client’s request in writing (e.g., email) or when the Client accepts a written offer/quote. If the website provides a booking request form, submitting it is considered a non-binding inquiry unless explicitly stated as binding.

3. Services & revisions
The Provider delivers creative services (e.g., photo/video production, editing, design) according to the agreed scope.
Unless otherwise stated in the offer, one (1) revision round is included. Additional revisions, scope changes, or new deliverables are billed separately.

4. Client cooperation
The Client must provide required information, materials, access, and approvals in a timely manner. Delays caused by missing feedback or materials may shift deadlines accordingly.

5. Prices, payment & due dates
Prices are as stated in the offer/quote. Unless agreed otherwise:

  • invoices are due within 7 days of the invoice date, and

  • the Provider may request an advance payment/deposit for production work.

Any third-party costs (e.g., locations, models, licensing, props, travel) are billed as agreed.

6. Scheduling, postponements & cancellations
Shoot dates and deadlines become binding once confirmed in writing.
If the Client postpones or cancels a confirmed production date, the Provider may charge:

  • already incurred costs (including third-party bookings), and

  • compensation for reserved time (blocking fee), depending on how close to the date the change occurs.

(Exact percentages can be defined in the offer if you want a strict rule.)

7. Delivery & acceptance
Deliverables are provided in the agreed format (e.g., download link).
If the Client does not report substantial defects within 7 working days after delivery, the work is deemed accepted.

8. Usage rights (copyright)
Unless explicitly agreed otherwise, the Client receives a non-exclusive, non-transferable right to use the deliverables for the agreed purpose.
Usage rights transfer only after full payment.
If the Client supplies materials (logos, music, footage, fonts), the Client confirms they have the required rights. The Client is responsible for third-party claims resulting from Client-provided materials.

9. Portfolio / reference use
The Provider may display completed work (stills, excerpts, thumbnails) for portfolio and self-promotion (website, social media, showreel), unless the Client explicitly objects in writing before publication or confidentiality has been agreed.

10. Liability
The Provider is liable for intent and gross negligence. For simple negligence, liability is limited to typical, foreseeable damages. Liability for loss of profit or indirect damages is excluded, where legally permissible.

11. Confidentiality
Both parties agree to treat clearly marked confidential information as confidential.

12. Applicable law
German law applies.

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